Terms of Service

Last Updated: May 18, 2026

Welcome to Chunghwa Store. These Terms of Service govern your access to and use of https://chunghwastore.com/, including all products, services, content, features, and transactions available through our website.

This website is operated by NorthBridge Global LLC.

By visiting our website, creating an account, placing an order, or using our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.

1. Company Information

Company Name: NorthBridge Global LLC
Website: https://chunghwastore.com/
Email: [email protected]
Business Address: 1159 Mid Valley Dr., Olyphant, PA 18447, United States

Chunghwa Store offers selected cigarette products, including Chunghwa cigarettes, Marlboro cigarettes, and other cigarette products, to eligible adult customers.

2. Adult-Only Website

Chunghwa Store is intended only for adults who are legally allowed to purchase tobacco products.

For customers in the United States, you must be at least 21 years old to purchase tobacco products. By using this website or placing an order, you confirm that:

• You are at least 21 years old.
• You are legally allowed to purchase tobacco products in your state and local area.
• You will not purchase products for minors.
• You will not allow minors to access or use your account.
• All information you provide is accurate and complete.

We reserve the right to refuse service, cancel orders, close accounts, or request additional verification if we believe a user does not meet age requirements or has provided false information.

3. Compliance With Tobacco Laws

Tobacco laws may vary by federal, state, county, city, and local jurisdiction.

By purchasing from Chunghwa Store, you agree that you are responsible for understanding and following all laws that apply to your purchase, possession, delivery, resale, taxation, and use of tobacco products.

We reserve the right to cancel, refuse, delay, or modify any order if we believe the order may violate:

• Federal tobacco laws
• State or local tobacco rules
• Age restriction requirements
• Carrier restrictions
• Shipping limitations
• Payment processor rules
• Our internal compliance review

We do not guarantee that every product can be shipped to every address.

4. Account Registration

You may be allowed to create an account on our website.

When creating an account, you agree to:

• Provide accurate information
• Keep your login details secure
• Update your information when needed
• Not share your account with minors
• Notify us if your account is used without permission

You are responsible for all activity under your account.

We may suspend or close accounts that violate these Terms of Service, provide false information, attempt fraud, or create compliance risk.

5. Product Information

We try to provide clear product names, images, descriptions, quantities, and other product details.

However, product information may vary due to:

• Product batch differences
• Packaging updates
• Supplier changes
• Market version differences
• Labeling changes
• Inventory updates
• Image display differences

Product images are for reference only. Actual packaging, warning labels, language, color tone, and product appearance may vary.

If you have a specific product or packaging requirement, please contact us before placing an order.

6. Orders and Acceptance

Placing an order does not mean the order is automatically accepted.

All orders are subject to:

• Payment confirmation
• Stock availability
• Address review
• Age requirement review
• Compliance review
• Shipping availability
• Fraud prevention checks

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, stock issues, restricted shipping address, payment risk, or legal compliance concerns.

If we cancel your order after payment has been made, we will provide a refund according to the applicable payment method and our refund process.

7. Pricing and Availability

Product prices and availability may change without notice.

We reserve the right to:

• Change product prices
• Update product details
• Limit order quantities
• Remove products
• Correct pricing errors
• Cancel orders affected by obvious pricing or inventory mistakes

If a product becomes unavailable after you place an order, we may offer a replacement, store credit, waiting option, or refund.

8. Payment Terms

We may support payment methods such as:

• PayPal
• Stripe
• Credit cards
• USDT
• Bank transfer
• Other approved payment methods

Available payment methods may vary by order type, order value, customer location, and internal review.

Orders are processed only after payment is confirmed.

For USDT payments, customers may need to provide transaction details such as transaction hash, payment amount, payment network, and order number.

For bank transfer payments, customers may need to provide payment proof or transfer reference.

We reserve the right to cancel unpaid, partially paid, suspicious, or unverifiable orders.

9. Shipping and Delivery

Please review our Shipping Policy for full shipping details.

Key shipping terms include:

• We offer free shipping on eligible orders.
• Most orders ship within 2 business days after payment confirmation.
• Weekend shipping may be available when warehouse and carrier conditions allow.
• Adult signature may be required for tobacco product delivery.
• Small orders may ship from the United States.
• Wholesale orders may ship from Mexico, the United Kingdom, Canada, or other available fulfillment locations.
• Shipping time may vary by destination, order quantity, carrier, warehouse location, and compliance review.

Carrier availability may vary because tobacco products are subject to legal and carrier restrictions.

We do not guarantee a specific delivery date unless clearly confirmed in writing.

10. Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Please make sure your address includes:

• Full name
• Street address or PO Box
• Apartment, suite, or unit number
• City
• State
• ZIP code
• Phone number
• Correct email address

We are not responsible for delays, failed delivery, returned packages, or lost packages caused by incorrect, incomplete, outdated, or undeliverable address information provided by the customer.

If you need to correct your address, contact us immediately at:

[email protected]

If your order has already been processed or shipped, we may not be able to change the address.

11. Adult Signature and Delivery Responsibility

Tobacco product orders may require adult signature at delivery.

Customers are responsible for making sure an eligible adult is available to receive the package.

If delivery fails because no eligible adult is available, the package is refused, the package is not picked up, or the address cannot be served, the customer may be responsible for reshipping fees, return fees, or other related costs.

12. Lost, Delayed, or Delivered Packages

Delivery times are estimates only.

Delays may occur due to carrier issues, weather, high order volume, address problems, compliance review, adult signature failure, customs review, or other logistics reasons.

If a package is confirmed lost during shipping, Chunghwa Store may arrange a replacement shipment after review. The customer is responsible for the reshipment shipping fee.

If tracking shows that a package was delivered to the correct address, we may not be able to provide a free replacement. Each case will be reviewed based on tracking records and delivery details.

13. Returns, Exchanges, and Refunds

Please review our Refund and Returns Policy for full details.

General return terms include:

• Eligible return, exchange, or refund requests must be made within 7 days after delivery.
• Products must be unused, complete, clean, and suitable for resale unless there is a verified issue.
• If the package has been opened but does not affect resale, a refund may be considered after inspection.
• If the package has been opened and the customer is not satisfied, an exchange may be offered after review.
• Returns must be approved by customer service before shipment.
• Unauthorized returns may be refused or delayed.

To request a return, exchange, or refund, contact:

[email protected]

14. Wholesale Orders

We may support wholesale orders for eligible adult customers and business buyers.

Wholesale orders may be subject to:

• Minimum order quantity
• Separate pricing
• Separate shipping arrangements
• Longer processing time
• International fulfillment
• Customs or logistics review
• Additional compliance checks
• Separate payment confirmation

Wholesale customers are responsible for complying with all applicable business, resale, import, tax, tobacco, and local regulations.

We reserve the right to approve, reject, modify, or cancel wholesale orders at our discretion.

15. Prohibited Uses

You agree not to use our website or products for any unlawful, harmful, or unauthorized purpose.

You may not:

• Purchase tobacco products if you are under 21
• Purchase tobacco products for minors
• Provide false age or identity information
• Use another person’s payment method without authorization
• Commit fraud or payment abuse
• Interfere with website security
• Copy, scrape, or misuse website content
• Resell products in violation of applicable laws
• Use our website for illegal import, export, or distribution
• Violate any federal, state, or local law

We may suspend access, cancel orders, or report suspicious activity when necessary.

16. Website Content and Intellectual Property

All website content, including text, graphics, logos, layout, images, product descriptions, page design, and other materials, belongs to Chunghwa Store, NorthBridge Global LLC, our licensors, or content providers.

You may not copy, reproduce, distribute, modify, sell, or use our website content without written permission.

Brand names, product names, and trademarks mentioned on our website belong to their respective owners.

17. Third-Party Services and Links

Our website may include third-party services or links, such as:

• Payment processors
• Shipping tracking pages
• Analytics services
• External resources
• Customer support tools

We are not responsible for third-party websites, services, policies, content, privacy practices, or security measures.

Your use of third-party services may be subject to their own terms and privacy policies.

18. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, share, and protect personal information.

By using our website, you agree that we may process your personal information according to our Privacy Policy.

19. Health and Responsibility Notice

Tobacco products contain nicotine. Nicotine is addictive.

Chunghwa Store does not provide medical advice. Information on our website is for general product and shopping purposes only.

You should not use tobacco products if you are underage, pregnant, nursing, have certain medical conditions, or have been advised by a medical professional not to use tobacco or nicotine products.

Customers are responsible for using products legally and responsibly.

20. Disclaimer of Warranties

Our website and services are provided on an “as available” and “as is” basis.

We do not guarantee that:

• The website will always be available
• The website will be error-free
• Product descriptions will always be completely free of mistakes
• Delivery will always occur within estimated timeframes
• A specific product will always be available
• A specific carrier will always be used
• Website functions will be uninterrupted or secure at all times

We may update, suspend, or discontinue parts of the website at any time.

21. Limitation of Liability

To the maximum extent permitted by law, Chunghwa Store and NorthBridge Global LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

This includes, but is not limited to:

• Delivery delays
• Carrier failures
• Incorrect customer information
• Package theft after delivery
• Customer misuse of products
• Violation of local laws by the customer
• Third-party payment or carrier issues
• Website downtime
• Loss of data or account access

Our total liability for any claim related to an order shall not exceed the amount paid by the customer for that specific order, unless otherwise required by law.

22. Indemnification

You agree to indemnify and hold harmless Chunghwa Store, NorthBridge Global LLC, its owners, employees, partners, service providers, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:

• Your use of our website
• Your violation of these Terms of Service
• Your violation of any law or regulation
• Your purchase, possession, resale, or use of tobacco products
• Your false information or unauthorized payment activity
• Your violation of another person’s rights

23. Governing Law

These Terms of Service shall be governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles.

Any dispute related to these Terms of Service, your use of the website, or your purchase from Chunghwa Store shall be handled in accordance with applicable law.

24. Changes to These Terms

We may update these Terms of Service from time to time.

When we update the terms, we will change the “Last Updated” date at the top of this page.

Continued use of our website after changes means you accept the updated Terms of Service.

We encourage customers to review this page regularly.

25. Contact Us

If you have any questions about these Terms of Service, please contact us:

Chunghwa Store
Company: NorthBridge Global LLC
Website: https://chunghwastore.com/
Email: [email protected]
Address: 1159 Mid Valley Dr., Olyphant, PA 18447, United States